AMS Ltd has developed a comprehensive service to meet the demands placed on Registered Social Landlords (RSLs) by current statutory consultation legislation. The service evolved to minimise the effect of challenges from leaseholders as encountered by RSLs during regeneration schemes at both the pre-contract procurement stage and post contract at the Leasehold Valuation Tribunal. The result is that RSLs invest less time in dealing with leaseholder disputes and their potential to fully recover service charge monies is enhanced.

Benefits to the RSL:

• The RSL is released from the statutory pressures of consultation and can concentrate on their planned priorities, thus providing a customer focused service to their leaseholders.

• AMS Ltd will ensure a single point consistency in the calculation of the major works service charge, from the returned tender prices through to the final invoice sent to the individual leaseholder.  

• The RSL’s prime task and focus in the service charge recovery process becomes the actual collection of the monies to feedback into the business plan.